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Privacy Policy

Privacy Policy

Last Updated December 31, 2020:

Introduction

UshopTwo respects your privacy and security of your personal information. This Privacy Policy describes the information that we collect, how we use it and how we share it. This policy applies when you access our website and contact us by email, phone, chat or connect with us in any other manner, including in our social media and other channels. We may change or add to this Privacy Policy, so we encourage you to check  our policy periodically.

Information we collect

While you visit our site, we’ll track:

1- Personal  identifying information: name, address, email address, phone number, date of birth, etc.

2- Payment information: credit cart number, billing address, etc.

3- Feedback: ratings and reviews, surveys etc.

4- Shopping information: product preferences, purchase information etc.

5- Social media information.

6- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.

7- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.

8- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on website.

How we use your information

Your privacy is very important to us. We do not sell your personal information. We may use the information about you for various purposes, including:

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

1- Process and fulfill your order.

2- Notify you of your order status.

3- Provide or communicate with you about products or services.

4- Providing customer service, and following up on order questions and concerns.

5- Improve our website, customer service and marketing efforts.

6- For analytics, to understand how you use our website, how you shop with us, determine the methods and devices used to access our website.

7- Protect the security and integrity of our website and our business.

8- Prevent fraudulent transactions and monitoring against threats.

9- Contacting you regarding your use of the site and, in our discretion, changes to our policies.

10- Carrying out any business function or other purpose as disclosed in this policy or at the time you provide information to us.

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for xx years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

 Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

1- Order information like what was purchased, when it was purchased and where it should be sent.

2- Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and provide support for you.

How we share your information

In general, we do not share personal information about you with third parties for third-party marketing or advertising purposes. We do share personal information with third parties for other purposes. For example, we share personal information with:

Service providers–  We provide your information to companies that provide support services to UshopTwo, that help with our business operations. Examples include providers of services related to e-mail communications, mobile marketing, analytics, product fulfillment, web hosting, and fraud detection; payment processors; or entities that help us market our products or services, and performing any of the other actions or activities allowed under this Policy.

Social media platforms and networks– such as Facebook, Twitter, Pinterest, and Instagram that offer functionalities, plugins, widgets, or tools in connection with our website or mobile application (log in to an account, or to share inspiration, finds, purchases, and other content with your friends and followers on social media). If you choose to use these functionalities, plugins, widgets, or tools, certain information maybe shared with or collected by those social media companies. For more information about what information is shared or collected, and how it is used, see the applicable social media company’s Privacy Policy.

Legal or safety requirements–  We may disclose information about you in response to a legal order or request, or when we believe the disclosure is required or permitted by law. We also may disclose your information to protect users of our site or the site itself, to protect the public or to otherwise protect and defend the rights, property, security, safety of any party, or to protect our business interests.

Other Disclosures– If you request a password reset, your IP address will be included in the reset email.

Payments

PayPal

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. For more information about what information is shared or collected, and how it is used, please see the PayPal Privacy Policy.

Stripe

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. For more information about what information is shared or collected, and how it is used, please see the Stripe Privacy Policy.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Security

UshopTwo uses appropriate safeguards to help protect the information, you provide to UshopTwo online. While we are using reasonable efforts to secure information, no method of security is 100% effective, and we cannot guarantee the security of information collected through the site and we cannot be responsible for the actions of those who may gain unauthorized access to your personal information.

Storage of information

Information we collect or have about you may be stored in the United States. If you are outside the United States, you understand and agree that we may transfer your personal information in the United States or even outside the United States. Our services are subject to the laws of the state and Federal laws of the United States, which may not provide the same level of protections as those in your own country.

Privacy rights for non-California residents

For non-California residents, you have the following rights:

1- The right to opt out of data collection.

2- The right to know what personal information was collected, used or shared by us.

3- The right to delete personal information held by us.

To exercise any of these rights, please contact us, so that we can take steps to process your request in a timely manner.

California privacy rights

The California Consumer Privacy Act (CCPA) of 2018 took effect on January 1, 2020. This legislation grants the following rights to California customers:

1- The right to request (no more than twice in a 12-month period) to know what categories and specific pieces of personal information were collected, used, shared or sold by us (We do not sell your personal information.) in the preceding 12 months.

2- The right to delete personal information held by us in the preceding 12 months and by extension, our service providers.

3- The right to non-discrimination in terms of price or service when a customer exercises under a privacy right.

To exercise any of these rights, please contact us, so that we can take steps to process your request in a timely manner.

Some California laws also may define “personal information” differently from this Policy. To learn more about how California law defines “personal information,” please visit Your California Privacy Rights.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect or maintain personal information from children under the age of 13 through our website. If you believe that your child under the age of 13 has submitted personal information to UshopTwo in connection with our website or mobile application, and without prior verifiable parental consent, please contact us, so that we can take steps to delete the personal information that they provided.

How May I Contact You?

If you have any questions about this privacy policy, please contact us at  [email protected]. Note: UshopTwo will never ask you to provide sensitive information by email. Please do not include credit card or other financial information.